Frequently asked questions for those who want to buy a new machine tool
1. What aspects are covered by the warranty and how long is it valid?
2. Is it necessary to take specific actions to activate the guarantee?
3. Is it possible to receive assistance once the warranty has expired?
4. Does the service include transport and unloading of the machinery?
5. Is it possible to finance the purchase of the machine?
6. How can I choose the model best suited to my needs?
Answers:
1. The standard warranty for new machines lasts 12 months from the date of delivery e
covers the replacement of defective components, both hardware and software, excluding damage caused by
normal wear or improper use.
2. The warranty is activated automatically with the purchase of the machinery, without the need for
additional documentation or additional costs.
3. At the end of the 12 months standard warranty, we offer a free telephone support service
to support you in your needs.
4. We provide a complete transport and logistics service for your machinery, with costs and details
to be evaluated based on the different needs, for more information you can look at the dedicated page
5. We offer the option to purchase machines through financing, subject to approval
of your financial institution or bank.
6. Our team is available to provide you with personalized advice in choosing the model
most suitable, without any cost or commitment on your part.
If you have other questions not present in this link you can call us or write to us at the contacts listed below
low, we are available for any clarification.